Helpmate Solution

Ghaziabad, Uttar Pradesh

Receiving in inbound calls and counselling for students. Outbound calls as per leads received from support teams. Should have the capability to judge the requirements of the students and should be able to convert into the admission.*Graduate*cousellor/sr counsellor *Vaishali Ghaziabad*for female/male cousellorIndustry - *Education Institute* *online University admission* Salary fixed 18k-30k+incentives having Good communication skills Age limit 20yrs -34yrs onlyDay shift 9am -6:30pmLocation - *Vaishali*

Manage A Team Of Individuals Working On TelesalesResolve Customer Complaints Brought To Your AttentionCreate Policies And ProceduresPlan The Training And Standardization Of Service DeliveryManage Inbound And Outbound Customer Calls In A Timely MannerIdentify Customers Needs And Wants, Clarifying Information Whenever PossibleConduct Quality Assurance Surveys With Customers And Provide Feedback To The TeamGain Comprehensive Product Knowledge To Enhance Customer SupportMaintain A Pleasant Working Environment For Your TeamExcellent communication and Interpersonal skills.3 years of experience as a Team Leader.Salary upto 35k