Hansa Direct

Airoli, Navi Mumbai

Handle Customers on call, solve any queries regarding customer on call, Maintained detailed records of interaction an escalate unresolved issues, deliver excellent customer service while meeting performance metrics.Make or receive calls to assist customer with inquiries, complaints or purchase

Technical Proficiency- Strong understanding of electric vehicle systems and general automotive technology, Ability to explain complex technical issues in a simple and clear manner, good with explaining technical details and ensuring accuracy.Customer-Centric Approach- Good with empathy, Referred candidate needs to understand customer needs and emotions while maintaining professionalism, also needs to be patient in handling queries or frustrated customers with calm and composure, attend the customers with positive and friendly approach when engaging customers.

Technical Proficiency- Strong understanding of electric vehicle systems and general automotive technology, Ability to explain complex technical issues in a simple and clear manner, good with explaining technical details and ensuring accuracy.Customer-Centric Approach- Good with empathy, Referred candidate needs to understand customer needs and emotions while maintaining professionalism, also needs to be patient in handling queries or frustrated customers with calm and composure, attend the customers with positive and friendly approach when engaging customers.

Technical Proficiency- Strong understanding of electric vehicle systems and general automotive technology, Ability to explain complex technical issues in a simple and clear manner, good with explaining technical details and ensuring accuracy.Customer-Centric Approach- Good with empathy, Referred candidate needs to understand customer needs and emotions while maintaining professionalism, also needs to be patient in handling queries or frustrated customers with calm and composure, attend the customers with positive and friendly approach when engaging customers

Lead Generation Specialist

Looking for Language Candidate , Tamil, Telugu, Kananda, Gujarati, Punjabi. No Comskill L Required. No Experience Required, We Dont have Work Pressure , We have Friendly Environment, Montly Rnr, Weekly Fun Friday. .

Creating a positive onboarding experience for new clients.Regularly interacting with clients through telephone callsIdentifying ways to overcome clients' initial dislike of company products.Maintaining an accurate record of all existing and potential clients.Responding to client inquiries in a timely and professional manner.Training and providing overall guidance to client service employees.Organizing training seminars to enable clients to fully utilize product features and benefits.Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

inbound / outbound voice processexcellent communication skillsminimum 06 months of experience requiredday rotational shift / rotational week offimmediate joiner interested candidates share your CV on WhatsApp MANSI