Delivering presentations and demonstrations to prospective and current clientsWorking with those developing products/services to gain an in-depth knowledge that you can relate to customers and to let them in on user behaviour and/or any potential changes clients would likeHelping the sales team to reach targets Conducting research into the industry including competitor research Encouraging clients to buy extras, upgrades etc Potentially considering new markets or clients to contact, based on your knowledge of both the products/services and their users.