Green Pista Labs LLP

Noida Sector 63

Job Title: Customer Relation ExecutiveLocation: Green Pista Labs LLP, Noida Sec 63, Uttar PradeshWorking Days : Monday to SaturdayEmployment Type: Full-timeSalary - As per market standardsAbout Us:-GreenPista is a groundbreaking e-commerce marketplace application with unique bartersystem incorporating globally patented technology (awaiting), revolutionizing yourperception of Indian currency. Our application with an advanced AI system can scanIndian legal tender notes, and reveal hidden links to other significant life moments orhistorical events globally for 100 years.Were seeking a highly motivated and skilled business development executive to joinour fast-growing team at GreenPista. The ideal candidate will be responsible for leadgeneration, driving revenue, and bringing new opportunities for our business growth.Job Summary:-We are looking for a dedicated and personable Customer Relation Executive to join our team. The ideal candidate will serve as a liaison between the company and its customers, ensuring a seamless experience. You will address customer concerns, provide product information, and enhance overall satisfaction.Key Responsibilities:- Build and maintain strong relationships with customers through regular communication and support. Assist customers with inquiries about our unique products and services. Address and resolve customer complaints and ensure prompt follow-up to enhance customer satisfaction. Coordinate with internal departments (such as sales, operations, and product teams) to ensure smooth service delivery. Maintain records of customer interactions and transactions, including inquiries, complaints, and comments. Provide product and service information to customers and offer solutions that meet their needs. Track customer satisfaction metrics and identify areas for improvement. Handle customer feedback and ensure continuous improvements in service.