Grazing Minds Research And Consulting

Mumbai, Maharashtra

We are a leading BPO organization specializing in loan recovery and collections services. We work with major financial institutions and banks, helping them maintain healthy recovery rates through professional and ethical collection practices..We are seeking energetic and committed freshers to join our team as Telecallers for our loan recovery process. The ideal candidate will possess excellent communication skills and a professional approach to handle customer interactions.Key Responsibilities: Make outbound calls to customers for loan recovery and collections Follow up with customers regarding pending loan payments Maintain detailed call records and update customer information in the system Achieve monthly collection targets Handle customer queries professionally and provide appropriate solutions Follow compliance guidelines and maintain ethical standards in all communications