Grace Management

Tatibandh, Raipur

We are seeking a dedicated Telecalling Executive to join our team in Raipur, Chhattisgarh. In this role, you will collect amount with customers over the phone.Key Responsibilities:- **Outbound Calls**: Make calls to potential customers, providing them with information about their collection and encouraging them to consider our solutions. You will need to effectively communicate and address customer inquiries.- **Customer Engagement**: Build and maintain good relationships with existing and prospective clients. This involves listening to their needs, providing information, and resolving any concerns to ensure customer satisfaction.- **Data Entry and Reporting**: Maintain accurate records of customer interactions in our database. You will be responsible for updating and reporting these records to help track progress and sales performance.- **Achieving Targets**: Work towards achieving daily and monthly targets set by the management. This requires a proactive approach to reaching out to potential clients and closing deals.Required Skills and Expectations:A successful candidate for this role should have excellent communication skills and a confident phone presence. Prior experience in telecalling or collection is preferred, although a willingness to learn is valued. You should be able to work in a target-driven environment and have strong organizational skills to manage multiple tasks effectively. A 12th-grade education is required, and a passion for engaging with people will help you excel in this position.