Knowing all the details of the product or service offerings.Answering phones and explaining the product and services offered by the company.Regularly updating and obtaining the lists of individual contact details.Stay updated with market trends to better serve customers.Identify customer needs and provide solutions through the companys products and servicesBuild and maintain positive relationships with future prospects.Conducting each function with the utmost respect, regardless of the behavior of the other.Keep record of every customer interaction and sales activities.