Make outbound calls to customers for payment reminders and follow-upsCollect and update payment commitments in the systemHandle customer queries related to outstanding duesMaintain accurate call and payment recordsAchieve daily and monthly collection targetsEnsure compliance with company policies and recovery guidelines
Make outbound calls to customers for payment reminders and follow-upsCollect and update payment commitments in the systemHandle customer queries related to outstanding duesMaintain accurate call and payment recordsAchieve daily and monthly collection targetsEnsure compliance with company policies and recovery guidelines
Good Communication Skills Basic ComputerPayment CollectionCollections RecoveryDebt Recovery
Make outbound calls to customers for payment reminders and recoveryFollow up on overdue payments and outstanding duesExplain payment options, due dates, and penalties clearly to customersMaintain daily call records, follow-ups, and payment statusHandle customer objections and negotiate payment commitmentsEscalate difficult cases to the team leader or managerEnsure compliance with company policies and recovery guidelinesAchieve daily/weekly/monthly collection targets