GIA India Laboratory Private Limited

Bandra East, Mumbai

Greetings from GIA!We are hiring for Supervisor, Pre/Post Grading for Surat Location.Experience - 5 years+ in a Team Leader roleSalary upto 8.5L(depending on last drawn+experience+interview feedback)Walkin Date - 02.02.2023Time - 9am to 1pmInterview Address -GIA India Laboratory Pvt. Ltd.3rd Floor, Trade CentreBandra Kurla Complex, Bandra (East)Mumbai 400 098 IndiaWork location -GIA India Laboratory Pvt. Ltd.2nd Floor, Swastik UniversalNear Valentine Cinema, Dumas RoadPiplod, Surat 395 007 IndiaJob Role: This is the first leadership role, responsible for day-to-day operational management of client services team in order to manage client accounts; be responsible for overall workflow to complete services for assigned clients.Essential Duties: Manage and perform the following and other duties assigned to meet the team's operational and production goals:Manage team's operational production work flow amongst the different duties performed by team members to meet the daily production goals (quantity and quality) including cross-functional production work coordination (i.e. all pre/post grading job families, coordinating with planning team and grading team on stone distribution plan; IC team to monitor expected intakes, inventory levels and outputs throughout the lab to manage daily production for achieving the lab daily production plan, etc.)Manage resources required (i.e. equipment/devices, staff's work schedules, etc.) to maximize daily productivity and operational efficiencyMonitor and carry out daily functional work of the team, i.e. time and labor related work, breaks, scheduled and un-scheduled absences, overtime if needed, etc.Provide feedback, coach, engage, motivate and support team members on an ongoing basis including setting up individual development plan (IDP) for staff member's professional development, meeting the team regularly to review team production status and identify any issues or areas for improvement, etc.Coordinate

Walkin on 26.12.2022 - 9am to 1pmJob Role: Perform assigned pre/post grading production processes of Lab Weights & Measures, Lab Inscription, Lab Inventory Control, Lab Report Services and Lab Transport required to complete the production workflowEssential Duties: Perform any of the following or other duties as assigned to meet quality and production goals Lab Weights & Measures Lab Inscription Lab Inventory Control Lab Report Services Lab TransportQualification: HSC fresher with English commsBasic knowledge of MS Office (Excel, Word, PowerPoint)Ability to learn and understand GIA proprietary systems (Spectrum, Searchlight, etc.)Ability to learn and understand key GIA people and their roles in production functionsAbility to learn, understand and follow functional department Standard Operating ProceduresFamiliarity with Lab production workflowsBasic understanding of GIA policies and proceduresBasic problem-solving skills: Understand when there is a problem and escalate as required; follow procedures to solve routine and often repetitive issues.Sound communication skills in reading, writing and speaking clearly and ability to read and comprehend English (Spectrum, training in English)Ability to communicate professionally (communicate respectfully, listen, articulate/explain issues, use professional tone, know when to email vs call, etc.)Detail oriented / Ability to focus and complete tasks assigned in a timely mannerAbility to learn and use production equipment to perform the job assigned (tweezers, scales, stone-holder, microscope, etc.) and basic office equipmentAbility to multi-task, prioritize, and manage time effectivelyInterpersonal skills: Ability to create positive interactions with colleagues; actively communicate with others in a timely & professional manner; maintain good working relationship with others and peers