Gesto Hotel Management College

Madurai, Tamil Nadu

We are looking for a motivated and friendly Tele Caller to join our team in Madurai. The ideal candidate will be responsible for engaging with potential customers and providing them with information about our products and services. This is a full-time office-based role suitable for candidates with 0 to 5 years of experience. **Key Responsibilities:**- **Customer Outreach:** Initiate calls to potential customers to generate interest and awareness about our offerings. Clear communication is essential to ensure the message is conveyed effectively.- **Lead Generation:** Collect and maintain accurate information about leads to enhance follow-up efforts. Strong attention to detail will help ensure that all data is correctly recorded.- **Customer Follow-Up:** Follow up with previous leads and inquiries to convert them into customers. This requires a persistent and pleasant approach to maintain engagement.- **Product Knowledge:** Stay updated on product features and benefits to answer customer queries accurately. A good understanding of our products will boost your confidence during calls.- **Reporting:** Document call outcomes and feedback accurately for management use. This will help track progress and improve strategies.The successful candidate should possess strong communication skills, both verbal and written, and have the ability to build rapport with customers. A positive attitude and good interpersonal skills are essential. An educational background in B.A, B.C.A, B.B.A, B.Com, or B.Sc is preferred. Previous experience in a similar role will be an advantage but is not mandatory.

Job descriptionFemale Telecallers are preferred.Handling Incoming Calls And Solving Queries. Languages : English, TamilJob Timings9:30 am - 6:30pm Monday to SaturdayInterview Timings10:00 am - 4:00pm Monday to Saturday