Gems essence infotech pvt ltd

Indore, Madhya Pradesh

Job Summary:The Sales Assistant supports the sales team by handling daily sales activities, coordinating with customers, and ensuring smooth sales operations. The role involves customer interaction, order processing, and maintaining sales records to help achieve business targets.Key Responsibilities:Assist the sales team in daily operations and follow-upsCoordinate with customers regarding product details, pricing, and ordersPrepare and maintain sales reports, records, and documentationHandle inquiries, calls, and emails from clientsSupport order processing, invoicing, and delivery coordinationUpdate CRM or sales tracking sheets regularlyHelp in achieving monthly and quarterly sales targetsCoordinate with internal teams for smooth execution of sales activitiesRequired Skills & Qualifications:Graduate or equivalent qualificationGood communication and interpersonal skillsBasic knowledge of MS Excel, Word, and email handlingAbility to multitask and work under deadlinesCustomer-focused approachPrior experience in sales or customer support is a plus

Job Details :-Job Title :- Sales ExecutiveJob Location :- Indore Working Culture :- 6 days (Mon-Fri) and Saturday will be work from homeMinimum years of experience: 1 years (6 months in sales sector is compulsory)Roles & Responsibilities :-Calls potential customers to sell [products or services.]Share the selling points for the [products or services.]Answers questions about the [products or services.]Recommends [products or services] based on their needs.Completes orders and notifies the appropriate department.Takes detailed call notes and records any feedback.Keeps contact and financial information confidential.Communicate respectfully and politely with potential customers at all times. Refer customer complaints to the supervisor for quality control.Train other telemarketers when required. Maintain computer, telephone and other equipment. Generate between 50 and 60 sales leads per day.Qualifications and Skills:-Excels at customer service.Demonstrates strong interpersonal skills.Communicates effectively on the phone.Uses phone etiquette best practices.Learn about new [products or services] quickly.Knows how to market each [product or service].Works well independently and is good at time management.Minimum 6 months experience in marketing.Perks and Benefits :-Flexibility in timeFriendly environment & Supportive culturePerformance BonusLoan FacilityWork-Life Balance