Garbhagudi IVF Centre

Bangalore, Karnataka

1.Take patients history as per the protocol. Update all the registers and maintain patients records.2.Give injections, IV lines for the patients. Assist all the OPD procedures. Update to billing department and ensure accurate billing is done.3.Review patients files on daily basis. Follow up patients as per the treatment protocol.4. Crosscheck drop off patients registers and make follow up call. Share all the updates with nurse in-charge for further follow up. 5.Review patients files on daily basis. Make Day 2 Day 3 calls and update to Front Office.6.Ensure OPD room and Scan rooms are kept neatly and arranged properly for effective running of OPD. Ensure scan machines are maintained well and are switched on before OPD. 7.Assist OPD, take vitals, temperature and pulse. Keep the patient file for OPD before the doctor comes. Assist doctors in writing scan findings, copy prescription and explain the medicine to patients. 8.Update all the scan report and submit to Balika and PCPNDT periodically. Ensure proper documentation of all the reports. 9.Co-ordinate with Physician and Andrologist for their opinion and inform doctor and IP In-charge. Share the details with Front Office and IP Counselling team for further follow up with patients.

Will be responsible to handle inbound calls from the patients/complainant and direct them towards concerned medical practitioners.Applicants must enjoy working in a fast-paced environment and be able to thrive under pressure to ensure maximum tickets are closed.Should have good interpersonal skills and ability to understand the consultation requirement and based on the same should be able to give recommendations.Strong Inbound / Outbound call handling potential.Should have Excellent Hindi and English communication skills.Should be open minded and ready to learn.Follow-up with callers & internal team.

*Participate in creating and implementing training programs*Maintain training records (e.g. trainee lists, schedules, attendance sheets)*Book classrooms and ensure theyre properly set up*Prepare and disseminate material (e.g. instructional notes, feedback forms)*Act as a point-of-contact for vendors and participants*Handle accounts receivable and ensure invoices are paid*Resolve issues as they arise onsite*Submit reports on training activities and results*Recommend improvements or new programs*Ensure employees and vendors follow established policies*LMS Software updation*Faculty Payouts*Administrative & Coordination with Embryology and Training students*Handling Research*Initially with Operations and Later into Clinical Associate