FUND INTENSE

Bangalore, Karnataka

Role: TELESALES OFFICERRole DefinitionThe TeleSales officer shall be responsible for processing all incoming leads and generating leads, educate the client about the loan process, and coordinating till disbursement.ResponsibilityPrior experience as a Tele caller or similar.2. Generate sales leads.3. Enthusiastic to Learn. Good knowledge of relevant computer programs and telephone systems4. Comfortable in talking to people and a good listener.5. Minimum 6month to 02 years of relevant experience.6. should have excellent communication skills7. Immediate joiners preferred.8. Key role as tele Marketing, Sales Promotion, Sales Lead Generation, Sales Management skills, Excellent customer service skills, and interpersonal skills.Tasks & Activities1. Responsible for making outbound calls and regular follow-up on leads.2. Brief about the product and features of Secured & Unsecured Loans.3. Must act as a bridge between the company and its current market and future markets.4. Maintain and develop a good relationship with customers through personal contact or via telephone etc.5. Ability to drive sales targets of multiple loan products PL, BL, HL, LAP, etc.6. Follow all leads which you generate by calling.7. Maintain proper MIS and also give proper feedback from time to time on various market-related activities.8. Collecting documents according to the checklist from the customers.Information flow to the internal and external customers.Attending the clients immediately as soon as leads are generated through digital marketing, create one-page note and assign it to the team/ update in the CRMData ManagementAdding and updating real-time all records in various trackers/ Excel sheets used to keep data of enrolments, queries, and schedules.Daily report & MISNo of the leads attended with detailed reporting to the manager.Learning Management System Ensure all Activities are uploaded on LMS category-wise.# of leads conversion per day# of follow ups

Role: SALES OFFICER/ BUSINESS DEVELOPMENT OFFICERRole DefinitionThe Sales Officer shall be responsible for generating/processing leads and reaching the targets, maintain end to end relationships with client and bankResponsibility1. Should have Experience in Sales Process, Banking/Loan/ finance Sector and Excellent interpersonal and communication skills, leadership skills.2. Set clear team goals and KPIs.(key performance indicators)3. Superior loan product knowledge and Organizational and time-management skills/Decision-making skills4. Oversee day-to-day teams' operation and performance. 5. Do regular performance evaluation. 6. Create a healthy and motivating work environment and Maintain a positive attitude focused on customer satisfaction.7. Should know about KRA(Key responsibilities areas), and Data Management.Tasks & Activities1. Building and maintaining relationships with key customers. 2. Overseeing the relationship with customers handled by your team. 3. Resolving customer complaints quickly and efficiently. 4. A professional approach in answering calls and provides information about products and services, taking input of issues and their redressed thereof. 5. Keeping customers updated on the latest products in order to increase sales. 5. Handling Live Chats, Whatsapp Marketing, Email marketing, maintaining relationships (Answering Comments/ Chat) on Social Media. 6. Appropriate and timely follow-ups wherever requiredClient Acquisition.7. Understanding & structuring clients' loan requirements.End to end process of logging in the file & taking it to the disbursal stage.8. Maintaining post-sales relationship with the client & giving him periodical loan tops as his requirement.9. Updating all your clients /prospects about the new loan products launched from time to time & getting further business from the clients.