Follicular Technologies Pvt. Ltd.

Andheri West, Mumbai

Key responsibilitiesMake regular outbound calls to confirm delivery reached intended recipients.Coordinate with delivery personnel, third party logistics and clients to track shipments and resolve issues.Maintain accurate records of call outcomes, delivery updates and pending cases.Update internal tracking systems with latest delivery status and exceptions.Handle inbound calls related to delivery queries or delays.Collaborate with the logistics and warehouse team to ensure a seamless dispatch and receipt process.Follow up on undelivered consignments and ensure attempts where necessary.Assist in basic administration tasks like data entry documentation and inventory coordination.RequirementsDiploma/Graduate passGood communication skills (Languages: Hindi, English and Marathi)Basic computer knowledge MS excel, email and data entryAbility to multitask and be organisedPreferred skillsExperience in logistics coordinationFamiliarity with CRM or any logistics tracking software.

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