Excellent communication skillsStrong sales and negotiation skillsAbility to build and maintain customer relationshipsKnowledge of financial products and servicesPrevious experience in sales or customer serviceAbility to work well in a team
Good Communication Skill Good ListenerCustomer Care ExecutiveCustomer Support ExecutiveTelecallerTelesalesTelemarketerTelemarketing ExecutiveTelemarketingCustomer Care AssociateLead Generation ExecutiveBusiness Development Executive
ResponsibilitiesAnswering phones and explaining the product and services offered by the company.Contacting existing customers as well as prospective customers using scripts.Obtaining customer information and other relevant data.Asking questions to the customer and understanding their specifications.
EResponsibilitiesInsert customer and account data by inputting text based and numerical information from source documents within time limitsCompile, verify accuracy and sort information according to priorities to prepare source data for computer entryReview data for deficiencies or errors, correct any incompatibilities if possible and check outputResearch and obtain further information for incomplete documentsApply data program techniques and proceduresGenerate reports, store completed work in designated locations and perform backup operations entering customer and account data from source documents within time limitsCompiling, verifying accuracy and sorting information to prepare source data for computer entryReviewing data for deficiencies or errors, correcting any incompatibilities and checking output