Fifth Veda

Vijay Nagar, Indore

Profile : Customer Care ExecutiveRoles & Responsibilities:1. Handle inbound and outbound calls in a professional manner.2. Respond to customer inquiries, providing accurate information about our products and services.3. Resolve customer complaints and issues efficiently and courteously.4. Process orders, returns, and exchanges.5. Maintain a detailed knowledge of our product line to offer effective solutions and recommendations.6. Document customer interactions and transactions in our CRM system.7. Follow up on customer interactions and ensure timely resolution of pending issues.8. Achieve individual and team performance goals.9. Collaborate with other departments to address customer needs.10. Stay updated on company policies, procedures, and product updates.Benefits:1. Competitive salary and performance-based incentives.2. Health and wellness benefits.3. Professional development and training opportunities.4. Friendly and supportive work environment.5. Opportunities for career advancement within the company.Role: Tele salesIndustry Type: BPO / Call CentreDepartment: Sales & Business DevelopmentEmployment Type: Full Time, Permanent