Fair Property Developers

Valasaravakkam Chennai

As a Voice Process Executive in Valasaravakkam, Chennai, you will be responsible for handling inbound and outbound calls to assist customers with inquiries and provide support. You will need to effectively communicate with customers to resolve issues and provide information about products or services.Key responsibilities include answering calls professionally, addressing customer inquiries and resolving complaints, following call scripts when necessary, and maintaining customer satisfaction by providing excellent service. You will also need to accurately document customer interactions and update records in the system.To excel in this role, you should have excellent communication skills, a customer-focused mindset, and the ability to multitask effectively. A graduate degree is required for this position, and previous experience in a customer service or call center role is preferred but not mandatory. Additionally, you should be able to work well in a fast-paced environment, be detail-oriented, and have strong problem-solving skills. Flexibility in working hours may be required for this full-time position.

As a Sales Marketing Manager, you will be responsible for developing and implementing strategic sales and marketing plans to drive business growth. This includes identifying new business opportunities, managing client relationships, and overseeing promotional activities. You will work closely with the sales team to meet revenue targets and contribute to overall business success.Key responsibilities include creating and executing sales strategies, analyzing market trends, conducting market research, and identifying customer needs. You will also be expected to develop marketing campaigns, manage social media platforms, and monitor sales performance. Strong communication and negotiation skills are essential to build relationships with clients and achieve sales objectives.The ideal candidate should have a graduate degree and 0-6 years of experience in sales and marketing. A solid understanding of sales principles, customer service practices, and digital marketing techniques is required. You should be proactive, results-driven, and have a passion for driving sales growth. The ability to work effectively in a team and adapt to a fast-paced environment is crucial for success in this role.