Fabrication Zone

Sunder Vihar, Jaipur

We are looking for a Field Sales Executive / Lead Generation Executive. The candidate will be responsible for generating new business leads, visiting clients and project sites, meeting builders, architects, interior designers, and contractors, explaining products, and supporting the sales process. This work includes both office work and field work.

As a Customer Relationship Executive in Jaipur, you will play a vital role in managing customer interactions and ensuring a positive experience. Your responsibilities will include:- **Manage Customer Queries:** Address customer questions and concerns effectively, providing timely and accurate information to enhance satisfaction.- **Build Strong Relationships:** Develop rapport with customers by understanding their needs and preferences, fostering long-term loyalty to the company.- **Follow Up on Leads:** Contact potential customers to follow up on inquiries, ensuring they have all the information needed to make informed decisions.- **Maintain Customer Records:** Keep organized records of customer interactions and transactions in the database for effective follow-up and relationship management.- **Collaborate with Teams:** Work closely with sales and support teams to resolve customer issues and promote new products or services.To excel in this role, you should have the following skills and expectations:- **Communication Skills:** Strong verbal and written communication abilities to interact with customers clearly and professionally.- **Problem-Solving Skills:** Capability to address customer concerns promptly and effectively, turning challenges into opportunities for improvement.- **Interpersonal Skills:** A friendly and approachable demeanor to create a welcoming environment for customers.- **Time Management:** Ability to manage multiple tasks efficiently while maintaining attention to detail.- **Technical Proficiency:** Basic knowledge of computer applications and customer relationship management (CRM) software is preferred.We seek a committed and enthusiastic individual with 1-2 years of experience, who has completed their 12th grade education.

Calling customers to inform them about the company

Assist technicians, operators, or senior staff in daily tasksLoad, unload, and move materials or productsMaintain cleanliness of the work areaHandle basic tools and equipment safelyFollow instructions from supervisorsSupport in packing, sorting, or assembling itemsRun errands or deliver materials within the workplaceFollow safety guidelines and company rules