Job Summary In the quality assurance specialist role, you will be responsible for generating and implementing quality assurance standards, conducting quality inspections, identifying production problems, and recommending solutions. Success in this role will be demonstrated by developing and implementing strategies to meet production targets and optimizing costs to improve margins. Responsibilities Identify and remedy defects within the production process Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved Compile and analyse statistical data Ensure that user expectations are met during the testing process Draft quality assurance policies and procedures Investigate customer complaints and product issues Requirements and skills Proven work experience as a Quality Analyst or similar role Experience in quality inspection, auditing, and testing Excellent communication skills, both written and verbal Strong computer skills and knowledge of QA databases and applications Strong analytical and problem-solving skills Meticulous attention to detail Relevant training and/or certifications as a Quality Analyst