Exlearn

Aundh, Satara

Location: AundhJob Type: Full-TimeExperience: 0 - 2 years (Freshers welcome)Industry: Education / EdTech / Training InstitutesSalary: Depends on Interview+ IncentivesJob Summary:We are looking for a motivated and customer-focused Telecaller to join our Education Sales team. The ideal candidate will be responsible for connecting with potential students and parents, understanding their educational needs, and guiding them through our range of courses or programs. Your goal will be to convert leads into admissions through effective communication and follow-up.Key Responsibilities:Make outbound calls to prospective students/parents from provided leads.Explain educational products, courses, or services offered by the organization.Understand student needs and recommend suitable courses/programs.Follow up with leads through calls, WhatsApp, or emails to ensure conversions.Maintain and update the CRM/database with daily call records and feedback.Achieve daily/weekly/monthly targets for lead conversion and enrollment.Handle inquiries professionally and resolve concerns or escalate as needed.Coordinate with the counseling or sales team for smooth admissions.Provide accurate information about course content, pricing, and enrollment processes.Requirements:Minimum qualification: High School Diploma or Bachelor's Degree.Prior experience in telecalling, telesales, or customer service preferred.Excellent verbal communication in English and local language (if required).Good listening skills and persuasive speaking abilities.Basic knowledge of CRM tools and MS Office.Ability to work under pressure and meet sales targets.Positive attitude and a passion for helping students.Benefits:Fixed salary + performance-based incentives.Training and career development opportunities.Friendly and supportive work environment.Opportunities to grow within the organization.