Excelopedia

Noida Sector 137

We are hiring a Process Consultant for Credit Card Chat Support to assist customers exclusively through live chat with credit cardrelated inquiries including applications, usage, billing, payments, disputes, and rewards. The role requires handling multiple chats simultaneously while delivering accurate, compliant, and customer-focused support. Candidates should have strong written communication skills, experience in international financial chat support, and the ability to navigate multiple systems efficiently while meeting quality and productivity standards.