Excellent Facilities Management

Bishnupur, South 24 Parganas

We are seeking a dedicated Telecalling Executive to join our team in Barabazar. The ideal candidate should have 1 to 7 years of experience and possess excellent communication skills to engage with clients effectively.Key Responsibilities:- **Outbound Calling:** Make calls to prospective customers to promote products or services, capturing their interest and providing detailed information.- **Lead Generation:** Identify potential leads through market research and initial contact, contributing to the sales pipeline.- **Customer Support:** Assist existing customers with queries, ensuring their issues are resolved promptly and satisfactorily.- **Database Management:** Maintain an organized database of customer interactions, updates, and feedback for continuous improvement in communication strategies.Required Skills and Expectations:Candidates must have a graduate degree and demonstrate strong verbal communication skills. A friendly and persuasive demeanor is essential to build rapport with clients. Proficiency in using CRM software for tracking calls and managing customer data is advantageous. A proactive approach to problem-solving and the ability to handle objections effectively will be key to achieving targets. Candidates should be comfortable working in an office environment and be adaptable to a fast-paced atmosphere. Team players who can collaborate and share insights with colleagues will thrive in this role.