EMS Pvt Ltd

Dumdum Kolkata

We are looking for dedicated Back Office Staff to join our team in Kolkata. This full-time role is ideal for freshers who have completed their 12th grade and are eager to start their professional journey.**Key Responsibilities:**- **Data Entry:** Accurately input and update data in the companys computer systems to ensure information is current and organized.- **Record Management:** Maintain and manage physical and digital records, ensuring documents are easily accessible when needed.- **Customer Support:** Assist in responding to customer inquiries via phone or email, providing them with information and resolving issues effectively.- **Document Preparation:** Prepare various documents and reports as required by the management, ensuring they meet the necessary standards.- **Team Collaboration:** Work closely with other team members to support daily operations and projects, contributing to a positive work environment.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to interact effectively with team members and customers. Attention to detail is crucial for managing data accurately. Basic computer skills, such as proficiency in Microsoft Office, are required to perform tasks efficiently. A proactive attitude and a willingness to learn are essential, as freshers will grow with training and guidance. Punctuality and reliability are expected to ensure smooth operations within the office. Being a team player who can adapt to changing tasks in a fast-paced environment will contribute to your success in this role.