Asking questions to the customer and understanding their specifications. Have to make phone calls, follow-up, send messages using bulk SMS software. should be able to track, report and provide feedback on calls, prospect status Should co-ordinate and report with other associates and management to achieve the targets. Efficient at email and telephone conversation communication. Give clear and accurate information to clients. Handling Inbound and Outbound calls, follow up on Enquiry and database Explaining eligibility criteria, admission procedures, course structure, course details