Elite Eduwise

Koramangala, Bangalore

We are seeking a motivated and enthusiastic Tele caller to join our team. The Tele caller will be responsible for contacting potential candidates who are interested in pursuing higher education either abroad or in India. The successful candidate will engage with prospective students over the phone to provide information about our educational services, answer their inquiries, and guide them through the application process. The Tele caller will play a vital role in generating leads, building relationships with candidates, and achieving enrolment targets.Key Responsibilities: Contact prospective candidates via telephone to introduce our educational services and programs. Engage with candidates in a professional and courteous manner to understand their educational goals and preferences. Provide detailed information about our educational offerings, including courses, programs, admission requirements, and application procedures. Answer incoming calls from candidates and address their inquiries promptly and accurately. Guide candidates through the application process, including assisting with form submissions, document collection, and scheduling appointments with educational counsellors. Follow up with candidates via phone calls or emails to provide additional information, address concerns, and encourage enrolment. Collaborate closely with the admissions team to coordinate follow-up activities and ensure a seamless candidate experience. Meet or exceed individual and team enrolment targets and conversion rates. Stay informed about industry trends, educational programs, and competitor offerings to provide up-to-date information to candidates. Undergraduates. Graduates in any field. Proven experience in telemarketing, telecalling, or customer service roles, preferably in the education or related industry will be an added advantage. Fluency in English,Hindi and Kannada

Position Title:Academic CounselorCompany Name:Elite EduwiseFreshers or ExperiencedLanguages:Kannada and EnglishSal:upt0 16K for freshers and Exp:Depending upon ExpTimings:10 am to 7 pmWorking Days:Mon-SatLocation::224,Raheja Arcade,7th Block Koramangala BangaloreInterested candidates can walk in with their resumeJob DescriptionResponsible to manage & convert leads for versatile Grenkey programs which are in collaboration with renowned Universities/Institutes.Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.Identifying references through the existing customer base to increase the sales

Make outbound calls to prospective students who have expressed interest in educational programs or have been identified as potential leads through marketing campaigns, inquiries, or referrals. Provide accurate and comprehensive information about the educational programs, courses, admission requirements, tuition fees, financial aid options, and other relevant details to prospective students. Conduct initial qualification and assessment of prospective students to determine their educational goals, interests, qualifications, and suitability for specific programs or courses. Generate leads by identifying and reaching out to individuals who may benefit from the educational services offered by the company. Follow up on leads obtained through various channels, such as website inquiries, social media, advertisements, and events. Schedule appointments for prospective students to meet with academic counselors, admissions advisors, or enrollment specialists for further discussion, consultation, or enrollment assistance. Implement a systematic follow-up process to maintain regular communication with prospective students through phone calls, emails, or other communication channels. Persistence in follow-up is crucial for nurturing leads and converting them into enrolled students. Utilize CRM software or databases to maintain accurate records of calls, interactions, leads, and outcomes. Update lead statuses, notes, and next steps to track progress and facilitate effective follow-up. Address concerns, objections, or hesitations raised by prospective students regarding the educational programs, enrollment process, financial commitments, or other related issues. Provide appropriate information and assistance to alleviate concerns and overcome objections. Gather feedback from prospective students regarding their experience with the company's services, communication process, and information provided. Use feedback to identify areas for improvement and enhance the effe

At Elite Eduwise , work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.Job Responsibilities: Act as an important link between the client and the operations team. Attend client calls, interactwith clients frequently, manage job queues and communicate feedback to the operations team. Client Communication/ Management: Interface with clients frequently and maintain an excellentrelationship with them. Project Management:1. Oversee and coordinate the day-to-day workflow.2. Responsible for quality and timely completion of all assigned jobs.3. Constant interaction with team manager on any issues pertaining to the job. Team Management: Develop strong interpersonal relationships with the client.Skill Sets Required: Technical Qualifications: MS Office Suite (PowerPoint and Excel fluency preferred). Experience: Fresher with good communication skills.

Academic CounselorElite EduwiseKey SkillsEducation Communication Skills Career CounsellingJob DescriptionWe're looking for an Admissions Counselor or Senior Admissions Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment.As an Admissions Counselor or Senior Admissions Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.Roles and ResponsibilitiesResponsible to manage & convert leads for versatile Grenkey programs which are incollaboration with renowned Universities/Institutes.Providing in-depth information to prospective learners, this includes counselingthrough phone, email, chat and social media.Identifying references through the existing customer base to increase the salesExperience: 0 - 1 YearsNo. of Openings: 5Education: Any Bachelor DegreeRole: Academic CounsellorIndustry Type: Education / Teaching / Training / Colleges /Institutes / UniversitiesGender: AnyJob Country: India

At Elite Eduwise , work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.Job Responsibilities: Act as an important link between the client and the operations team. Attend client calls, interactwith clients frequently, manage job queues and communicate feedback to the operations team. Client Communication/ Management: Interface with clients frequently and maintain an excellentrelationship with them. Project Management:1. Oversee and coordinate the day-to-day workflow.2. Responsible for quality and timely completion of all assigned jobs.3. Constant interaction with team manager on any issues pertaining to the job. Team Management: Develop strong interpersonal relationships with the client.Skill Sets Required: Technical Qualifications: MS Office Suite (PowerPoint and Excel fluency preferred). Experience: Fresher with good communication skills.