Communication Problem SolvingCustomer SupportCustomer HandlingCustomer RelationshipInbound CallsGood Communication SkillsTelephone Handling
- Handle customer queries and complaints for LPG services- Answer inbound/outbound calls in Hindi and English- Maintain customer satisfaction through effective communication- Follow rotational shift pattern (day/night)
Good Communication Handling Customer QueriesInbound CallsOutbound Voice ProcessVoice Process
Customer Support Executive (TNEB Tamil & Hindi voice process)Company: TNEB (Tamil Nadu Electricity Board) TANGEDCOPosition: TNEB Electricity Customer Support Inbound Voice ProcessType: Bulk Hiring Qualification : GraduatedResponsibilities:Handle customer queries related to EB (Electricity Board) connections.Provide accurate information and resolve issues efficiently.Shifts:Tamil Process Rotational shifts (timing to be updated at interview).Hindi Process Day shift (9:30 am6:00 pm) / Afternoon shift (1:00 pm9:00 pm).Benefits: ESI, PF deductions, Attendance allowance, OT pay.Joining: Immediate joiners