Limited Edition

Ambawadi, Ahmedabad

Job Description Client Service Manager (CSM)Industry: Event Management & Stall/Exhibition DesignPosition OverviewWe are seeking a highly motivated and client-focused Client Service Manager (CSM) to join our team. The CSM will act as the primary point of contact between the client and internal teams, ensuring smooth communication, project execution, and long-term relationship building. This role requires expertise in managing exhibition stalls, events, and brand activation with strong project management and client servicing skills.Key ResponsibilitiesAct as the bridge between clients and internal teams (design, production, execution).Understand client requirements, brief the design/production team, and ensure timely delivery.Prepare and share presentations, quotations, and element sheets for client approval.Handle on-site client coordination during stall/exhibition/event setup and execution.Manage end-to-end project lifecycle from planning to execution and post-event feedback.Ensure quality standards are met in stall fabrication, branding, and execution.Build and maintain long-term client relationships to drive repeat business.Coordinate with vendors/suppliers and negotiate for cost-effective solutions.Track project budgets, billing, and ensure timely payment follow-ups.Provide regular updates to management on project status and client satisfaction.Required Skills & QualificationsBachelors degree in Marketing, Event Management, Business Administration, or related field.25 years of experience in client servicing, preferably in event & exhibition stall industry.Strong knowledge of exhibition stall design, fabrication, and execution processes.Excellent communication, presentation, and negotiation skills.Ability to multitask and manage multiple projects under tight deadlines.Problem-solving mindset with attention to detail.Proficiency in MS Office (Excel, PowerPoint, Word); knowledge of design tools (CorelDRAW/AutoCAD/3D software) is an added advantage.Willingness to travel city-to-city for event supervision and client meetings.What We OfferDynamic and creative work environment.Opportunity to work with leading brands and clients.Growth opportunities in the event & exhibition industry.Competitive salary and performance-based incentives.