Edificer Infratech

Mohali Sector 118

We are looking for a motivated female Tele Caller to join our team in Sector 118. This is a full-time position suitable for candidates with minimal experience, including fresh graduates who have completed their 12th grade.**Key Responsibilities:**- **Making Outbound Calls:** You will make calls to potential customers to promote our services and products, ensuring a positive interaction each time.- **Customer Interaction:** Engage with customers to understand their needs and provide accurate information, helping them make informed decisions.- **Data Entry:** Record customer interactions and maintain accurate records in our database to ensure follow-up and analysis.- **Follow-Up Calls:** Reach out to previous leads and clients to follow-up on their interest and encourage further engagement with our offerings.- **Feedback Collection:** Gather customer feedback on products and services, which will help improve our offerings and customer satisfaction.**Required Skills and Expectations:**- **Communication Skills:** You must have excellent verbal communication skills, with the ability to articulate clearly and confidently over the phone.- **Listening Skills:** Being an active listener is crucial for understanding customer needs and responding appropriately.- **Basic Computer Proficiency:** Familiarity with basic computer software and data entry systems is important for effectively recording information.- **Team Player:** You should be willing to work collaboratively with your team and contribute positively to a supportive work environment.- **Positive Attitude:** A friendly and upbeat personality will help create a welcoming atmosphere for customers.This role is ideal for someone eager to grow in a customer service environment and make an impact through effective communication.