Ebix Cash Global Service

Noida Sector 128

We are looking for a Calling Executive who can join our team in Sector 128. This is a full-time opportunity suitable for freshers who have completed their 12th grade. Key Responsibilities: - **Making Calls:** Initiate outbound calls to potential customers or clients, introducing our services and gathering information about their needs. - **Maintaining Records:** Document all interactions and maintain accurate records of calls, providing valuable data for future reference. - **Follow-Up Calls:** Conduct follow-up calls to check in with prospects, answer any questions, and offer additional information to encourage decision-making. - **Listening Actively:** Understand customer needs by listening carefully and responding to their queries, ensuring a positive interaction. - **Building Rapport:** Establish a friendly relationship with clients to build trust and encourage them to consider our products or services. Required Skills and Expectations: - **Communication Skills:** Strong verbal communication skills are essential to convey information clearly and persuasively. - **Customer Service Orientation:** A friendly and helpful attitude is crucial for providing excellent customer service and addressing concerns effectively. - **Time Management:** Ability to manage time efficiently, ensuring calls are made on schedule and tasks are completed within deadlines. - **Quick Learner:** Willingness to learn about the company's products and services, adapting quickly to new information. - **Team Player:** Must work well in a team environment, collaborating with colleagues to achieve common goals and support each other.