Dr Shroffs Charity Eye Hospital

Delhi

Well organized and attention to detail.Ability to handle multiple tasks at one time quickly and accurately.Excellent interpersonal skills required to work closely and effectively with doctors, clinic staff and understanding patient needs.Ability to remain personable and empathetic with the patients needs and concerns.Ability to work independently and as a valued member of the team.Ability to respond to common inquiries or complaints from patients. Listen attentively.Strong communication skills required to effectively explain procedure and surgery Ability to follow established protocols.Demonstrates flexibility in job assignments.

Responsible to check the OPD bill of TPA/PSU/Corporate as per their agreed MOU for particular on daily basis.Responsible to check the TPA & PUS (CGHS) OPD (health Insurance) bill as per approved terms & condition by particular TPA.Responsible for final checking (OPD bills) of TPA/Corporate before dispatch for make the payment at particular TPA or Corporate/PSU.Responsible to communicate ant kind of billing error or any kind of document related dispute to OPD Billing team.Responsible for final checking (OPD Bills) of TPA/Corporate/PSU before dispatch for make the payment at particular TPA or corporateCoordinating with IT department regarding any software error on the billing or for any new implementation.Responsible for update the status of dispatch for E-Prapti.Responsible to maintaining a TAT.Responsible to Query reply TPA/Corporate/PSU

Prepare monthly roster of the psc staff in coordination with PSC incharge. To make a OT list (as per sceh protocols) Coordination with Surgeon, anesthetist, ot incharge, ward in charge for scheduling and making OT list. To Take daily round in PSC (general and private) To generate PSC QMIS on timely basis with analysis, Analyze the incident reporting with CAPA by concerned in-charge. To ensure that instruments and equipment in psc to be available in a proper condition with stock inventory. To take theory and practical classes of COP students who is posted in PSC. Responsible for enforcing & ensuring adherence to all patient care protocols. Indenting and maintaining inventory of consumables, stationary, other supplies providing for their optimal use. . Responsible for orienting & coaching juniors to maintain the standard. To be able to manage crisis but in case of doubt/ queries escalate to Supervisor. Conducting periodic meeting for the staff to discuss various issues and initiate solution for issue that affect patient care Implementation of Biomedical Waste Management related rules. Sanitation & hygiene as well as overall cleanliness and taking steps for prevention of Hospital Acquired Infection Monitor patient feedback and complain and ensure that the corrective and preventive actions initiated by the patient To ensure that every staff gives maximum accuracy in performance/patient satisfaction and implements dress code, hospital service rules, policies, systems, office orders, circulars. Any other responsibilities to be added if any by the Administrator / Management