Dky Infotech Pvt.Ltd.

Roshan Pura, Gurgaon

Basic knowledge of network troubleshooting Ethernet and IP configuration Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the clients location or connecting via a remote link. Troubleshooting hardware and software issues. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Providing basic training in computer operation and management. Completing job reports and ordering supplies. Knowledge of popular operating systems, software applications, and remote connection systems. Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.