Dialabank

Industrial Area Phase-8, Mohali

Job OverviewBPO Executive for Banking Process is supposed to help customers or clients with billing or purchasing financial products. A BPO Executive for Banking Process has many tasks where the most important out of many is to ensure client or the customer's satisfaction.ResponsibilitiesThe primary task of a BPO executive is to handle calls from customers or clients and provide them with banking solutions to their queries.He/She must show the willingness to learn new things every time and then.Must discuss every matter with its supervisor or team leader to get any banking issue sorted.Giving a resolution to the customers or clients should be the whole and sole responsibility.BPOs must be very effective in providing customer service by providing resolution to their complicated queries and issues related to various banking queries.Key skills:Fluency in spoken English & Hindi languageGood communication skills

Job OverviewWe are interested in hiring a dedicated and hardworking individual as a Telecaller to join our Sales Department for Banking and Finance.Your main goal is to boost Banking products and sales by reaching out to existing as well as potential customers. As a Telecaller in the Finance sector, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by different banking institutions.Telecaller for Banking and Finance Responsibilities:Contacting potential or existing customers to inform them about a product or service.Answering questions about products or the Banking companies.Asking questions to understand customers banking needs and financial requirements.Direct prospects to the Sales Head when needed.Enter and update customer information in the database.Key skills:Fluency in spoken English & Hindi languageGood communication skills