Dewan Travels Pvt Ltd

Delhi

Job descriptionRoles and Responsibilities:- Dewan Holidays assist clients in booking a holiday package of their choice. The role demands sales and operations for Fixed Departures/ Group Packages in International as well as domestic destination. In this role, you will provide help to find the best value options available and make bookings for transport, accommodation, sightseeing activities and other travel related activities a client may need.1. Handling traveler queries and taking travel requirements2. Understand clients requirement and offer packages accordingly3. Handling operations/sales for outbound tour enquiries4. Create bookings / reservations for customers, Prepare itineraries, tour costing, hotel booking and customization of international / outbound tour packages5. Providing excellent customer service experiences - Taking care of any customer escalation post booking and helping with appropriate resolution6. Assisting clients with visa processing, flight ticketing and pre-trip formalities7. Post sales file operations, Invoicing8. Responsible to ensure that the tour is operated smoothlyDesired Candidate Profile- Excellent communication and interpersonal skills is must- Have passion for Sales and customer service is must- Knowledge of Online booking of flights, hotels, etc. preferred but not a constraint- Good knowledge of major international travel destinations- Must have knowledge of world geography, hotels & airport preferred but not a constraint- Must have knowledge of itineraries preparation.