- Overseeing the overall development of an organization's retail and income-generating sites- Conducting research on user-friendly features and layouts that appeal the most to customers - Testing changes to platforms and monitoring the results - Hands-on knowledge with Meesho, Flipkart, Amazon, Myntra, Nykaa and proven results- Applying platform updates that attract and keep new customers- Reviewing sales insights and using them to develop informed sales strategies- Regular Cataloging/ Updating Inventory and Prices- Making promotional offers and displaying them appropriately on the website- Managing the smooth functioning of different online e-commerce platforms of an online retail company- Ensuring that the company achieves its targeted annual revenue and within prescribed operating expenses- Managing and executing promotional campaigns, providing insights on customer shopping trends, ensuring excellent customer service and timely resolution of customer complaints and feedback- Working closely with demand planning, merchandising and warehouse teams to ensure the fulfilment of orders on time- Analyzing and providing reports on a weekly or monthly basis for each department, product or offer- Reviewing customers' concerns, needs and preferences to create a smooth and seamless transactional process for buying products online- Reviewing stock levels and sales data to maintain a stable supply and demand status