D R Gavhane Destinations

Bhosari, Pune

Responsibilities:Greet members and guests upon arrival and assist them as necessary.Manage member check-ins and monitor gym access.Answer phone calls, respond to inquiries, and direct calls to appropriate staff.Track leads using Microsoft excelAssist in membership sign-ups, cancellations, and updating member account information.Sales calls and enquiries.Provide information about gym classes, services, and policies.Handle cash transactions and process payments for services, classes, and memberships.Keep the front desk area clean, organized, and stocked with necessary supplies.Assist with gym tours for potential members and guests.Resolve member issues in a professional and timely manner.Perform other administrative tasks as assigned by management.Daily Reporting.Requirements:High school diploma or equivalent.Previous customer service or front desk experience is a plus.Strong communication and interpersonal skills - English, Marathi (desirable) & HindiAbility to handle multiple tasks and prioritize effectively.Proficient in basic computer applications, such as MS Office.Knowledge of basic gym operations and fitness services is desirablePassion for Combat Sports / Martial Arts desirable