Cuneiform

Ognaj, Ahmedabad

Client Account Coordinator Ahmedabad work from office onlyExp: 1 exp as a account managing (Candidate must have Technical Skills)Job Description:At Cuneiform Consulting, client relationships are our top priority. Were looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with audits, spreadsheets, and other productivity software. Apply today and help us build meaningful, long-lasting relationships that move our business forward.Objective:Serve as the main point of contact in all matters related to client concerns and needsBuild and strengthen client relationships to achieve long-term partnershipsMaintain accurate client records, keeping track of any contract updates and renewalsWork with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being metDevelop a thorough understanding of our products and service offerings to better upsell and cross-sell to clientsResponsibilities:Handle inquiries and requests from customers and address their needsStay on top of accounts, making sure they receive services that are within their budget and meet their needsMeet regularly with other team members to discuss progress and find new ways to improve businessGenerate progress reports for clients and senior leaders within the organizationIdentify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Cuneiform Consulting is having an immediate opening for Creative Content Writer.Experience: 1-2 years (Work from office only Ahmedabad location full time role)Qualification: Any GraduateCandidate Will Be Expected To:Develop, write and deliver persuasive content for the website, blogs, articles, social updates, banners, case studies, guides, white papers, sales materials etc.Build and manage an editorial calendar; coordinate with other content crafters to ensure standardsMeasure impact and perform analysis to improve KPIs.Include and optimize all content for SEOContribute to the localization of process and content to ensure consistency across regionsReview and implement process changes to drive operational excellenceResearching and organizing facts and sourcesInterviewing sources (Developmental Content)Consistently brainstorming and collaborating with team for new ideas and strategiesBuilding a following for brand on social media with creative workResearching markets and industries to compare and create content that is innovative and originalCollaborating with campaign managers, creative team, and designersEligibility CriteriaExcellent verbal and written communication skillsExcellent grasp of English languageCreative and innovative thinker and plannerConfident in producing work across multiple platformsAble to align multiple brand strategies and ideasAssists team members when needed to accomplish team goalsAble to multitask, prioritize, and manage time efficientlyGood interpersonal skills and communication with all levels of managementAble to work in a fast-paced environmentExtensive knowledge of the company, brand, and product preferred