CTA

Kolkata, West Bengal

Apeejay Insurance Broking Services Pvt Ltd is hiring Highly organized and proactive candidates for the position of Relationship Manager.Key Responsibilities: Client Relationship Management: Establish and maintain long-term, trusting relationships with clients, understanding their needs and ensuring satisfaction with the products or services provided. Client Onboarding and Support: Guide new clients through the onboarding process, helping them understand products or services, and providing ongoing support. Sales and Business Development: Identify opportunities to sell or cross-sell products to clients and assist in expanding the client base through referrals and networking. Problem Resolution: Address client issues or concerns, working to resolve them promptly and ensuring that clients feel valued and heard. Strategic Guidance: Serve as the clients primary point of contact, providing expert advice, product knowledge, and proactive suggestions that help clients meet their objectives. Collaboration: Work closely with internal departments, such as Telesales, and Customer Support, to ensure client needs are met and issues are handled effectively. Contract Management: Assist in negotiating contract terms and renewals, ensuring that clients are aware of all available options.Qualifications: Education: Bachelors degree in Business Administration, Sales, Marketing, or a related field (preferred). Experience: 2-5 years in client-facing roles, preferably in Insurance 5sales, Banking product sales, account management, Shift: 10:00am-6.30pm (Monday-Saturday). Salary: Freshers-12k- 20k / Exp: Negotiable. Skills:o Strong communication and interpersonal skillso Proven ability to manage multiple client relationships and taskso Ability to work independently and as part of a teamAdditional Requirements: Travel within the state may be required depending on client needs.