Creative Plus Nettrade LLP

Ghatkopar, Mumbai

The Computer Hardware and Networking Engineer will be responsible for installing, maintaining, and troubleshooting computer hardware and network systems. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and a customer-centric approach.Key Responsibilities: Hardware Installation and Maintenance:o Install, configure, and maintain computer hardware, including desktops, laptops, servers, and peripherals.o Perform hardware upgrades, repairs, and replacements as needed. Networking:o Set up and configure network hardware such as routers, switches, firewalls, and wireless access points.o Monitor and maintain network performance and security.o Troubleshoot network connectivity issues and implement solutions. Technical Support:o Provide technical support to end-users for hardware and network-related issues.o Respond to support tickets and service requests in a timely manner.o Assist with software installation, updates, and troubleshooting. System Administration:o Manage user accounts, permissions, and access controls.o Ensure system backups and data recovery processes are in place and functional. Documentation and Reporting:o Maintain accurate records of hardware inventory, network configurations, and support activities.o Prepare and submit technical reports and documentation as required. Training and Development:o Stay updated on the latest hardware and networking technologies.o Participate in training sessions and workshops to enhance technical skills.