Crasc Technologies Private Limited

Hyderabad, Telangana

We are looking for female Telecallers who are capable of projecting the services of our company to varied customer base. The candidate should be able to ask questions to understand customer requirements and convert the leads to prospective clients.Roles & Responsibilities: Make calls to customers and generate prospective leads for the business Regular follow up with the prospective customers regarding the deals and the budgets Handling inquiries related to the services offered Manage Inbound and Outbound Call Handling Process Provide detailed information on all the services provided to the customers. Follow up customer calls for existing customers to provide service information where ever necessary. Scheduling customer visits whenever there is a requirement Identify and escalate issues to supervisors. Enter and update customer information in the database To work on the data collected by the field executive and arrive at the desired conclusions Coordinate with various units across the organization, such as digital media, data analytics there by leading to strategic researchQualification and Skills: Any graduate with minimum 1 year of experience in Voice processes preferably political related Proficiency in Telugu language is a must Excellent telemarketing and sales skills Outstanding conversation and presentation skills on call Current knowledge of news Proficiency in Microsoft Office Good negotiation and problem-solving skills. Ability to work independently or as an active member of a team Integrity and morality