Role DescriptionThis is a full-time on-site role for a Telesales Executive at Covalent Softwares Pvt. Ltd. The Telesales Executive will be responsible for communication with clients, lead generation, customer support, and sales activities. The role requires building relationships with customers, promoting products/services, and providing excellent customer service.QualificationsCommunication and Customer Service skillsLead Generation and Sales skillsCustomer Support expertiseExperience in telesales or related fieldStrong interpersonal skillsAbility to work effectively in a teamKnowledge of CRM software is a plusBachelor's degree in Sales, Marketing, Business, or related field
Provide information of Products / Services / Offers to customers.Handling inbound calls & outbound calls.Understand customer need.Solve customers query over the phone.
In this era of internet marketing what matters the most is a proper understanding of the psychology of the first time visitors, so as to engage them for a few seconds on the home page is the key factor. Initial 20 seconds of browsing by the new visitor is very critical in forming an opinion in their mind, therefore beautiful and stylish designs with attractive features of the website is very import aspect of the internet marketing.
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