Country Holiday Travel India Pvt Ltd

Noida Sector 63

Responsibilities of the Candidate:Handle customer inquiries through calls, emails, and direct interactions.Process and manage holiday package reservations efficiently.Provide accurate information regarding travel packages, resort availability, and booking details.Deliver excellent customer service and ensure customer satisfaction.Coordinate with internal departments to manage reservations and customer requests.Support sales activities by promoting holiday memberships and travel packages.Maintain customer records and update CRM systems regularly.Resolve customer concerns and provide timely solutions.Build and maintain long-term relationships with clients.