Coolboots Media Pvt Ltd

Delhi

Job Description: Prospecting of publishers from online and offline sources Concept selling for Qureka lite - this involves reaching out to publishers on calls and convincing them to integrate qurekalite. In addition to developing their own database, candidates will be required to work on the assigned leads Devise and implement sales plan to achieve their target Competition mapping and sharing of market insights with support departments for smooth execution of businessBenefits:1. Completely work from home opportunity2. Laptop will be provided along with the phone charges.3. 2lpa of medical Insurance + social security benefits4. Incentives will be provided for the successful sales closure.5. Work flexibilty and opportunity to be the part of the gaming industry.

Keeping a positive, empathetic and professional attitude toward customers at all times.Replying promptly to customer inquiries.Recognizing and resolving customer complaints.Knowing our mobile app product inside and out so that you can solve questions.Maintaining records of customer interactions, transactions, comments, and complaints.To provide support for queries related to Transactions on taskbucks/RocketSingh and handle issues related to payment tracking Liaising with the operations and tech team for any additional follow up required for customer queries Daily MIS & Data analytics for customer queries, turn around time for addressing customer queries

The following are the requirements:1. Good knowledge of server management Tools-Solar Winds,Nagios,Zabbix, etc2. Must have knowledge of excel - Vlookup, Hlookup etc3. Must have the knowledge of operating system,Internet Browser,Virtual server InstanceSkillset Required: Understanding of reading performance of servers Ability to evaluate DB performance Reading and understanding log files Reading understanding stats and performance numbers Able to evaluate and raise an alarm in case of any issues noticed Working in a 24 x 7 environment is a primary requirement Good Analysis and reporting skills Good hands on with Excel. Experience in Product and Application Monitoring. Fair Knowledge of Server Monitoring