CONTACTPOINT360

Bangalore, Karnataka

AI Engineer @ ContactPoint 360Role Objectives- Design and implement advanced conversational AI solutions- Develop intelligent agent assist features- Optimize real-time natural language understanding and generation- Enhance customer interaction quality through AI technologiesKey Responsibilities- Design and develop machine learning models for intent recognition- Create context-aware dialogue management systems- Implement real-time inference optimization techniques- Build robust natural language understanding pipelines- Develop and maintain speech recognition and synthesis components- Conduct performance testing and model evaluation- Collaborate with product and engineering teamsRequired Technical Skills- Advanced proficiency in Python- Deep learning frameworks (TensorFlow/PyTorch/JAX)- Natural Language Processing techniques- Machine learning model development- Real-time system design- Experience with transformer models- Knowledge of dialogue systems architecture- Knowledge of distributed training strategies- Knowledge of model compression techniquesTechnical CompetenciesExpertise in:- Conversational AI- Machine Learning- Speech recognition- Intent/entity extraction- Context tracking- Dynamic response generationPreferred Background- Bachelor's or Master's in Computer Science, AI, Computational Linguistics- 2-5 years professional experience in conversational AIPreferred Qualifications- Published research or significant contributions in NLP/AI domainsSoft Skills- Strong problem-solving abilities- Excellent communication skills- Collaborative team player- Innovative thinking- Adaptability in rapidly evolving AI landscape