Coimbatore Balaji Transport Co

Shamshabad, Hyderabad

Key ResponsibilitiesData Management: Call a provided list of drivers and lorry owners daily to track and update the live status of vehicles.Tracking: Record precise details including current location, driver name, lorry type, and tonnage capacity.Load Matching: Identify lorries available in our active loading areas.Communication: Provide drivers with complete trip details, including:Loading and unloading points.Freight rates and material details.Loading/unloading expenses and other trip-related costs.Route Planning: Track and maintain records of the daily running routes of various lorries.Reporting: Ensure all data is 100% up-to-date by the end of each shift.Candidate RequirementsExperience: Prior experience in the Transport or Logistics industry is required.Communication: Strong verbal communication skills (Telugu/Hindi/English) to coordinate effectively with drivers and owners.Discipline: Must be comfortable with a fast-paced work environment and consistent calling schedules.Accuracy: Ability to maintain clean and organized data records.Work Details & CompensationSalary: 15,000 to 20,000 per month (Based on experience).Shift Timings: 08:30 AM to 08:30 PM.Location: Near Bharat Petrol Pump, Palmakole Village, Rangareddy Dist, Hyderabad.How to ApplyInterested candidates who meet the above criteria are invited to visit our office for the interview or send their updated resume to our HR department.Note: This role requires consistent daily phone coordination. Only candidates willing to commit to the 12-hour shift and who possess logistics knowledge should apply.

Job SummaryWe are seeking an energetic and result-oriented Costumer Executive to drive business growth and strengthen client relationships. The core responsibility involves acquiring new clients, generating daily load enquiries, converting them into confirmed bookings, and ensuring timely payment follow-ups.Key Responsibilities1. Business DevelopmentClient Acquisition: Onboard a minimum of 3 to 7 new corporate clients/parties per month.Enquiry Generation: Extract 1520 new load enquiries daily from the market or existing databases.Lead Conversion: Convert enquiries into final bookings (Target: 70% conversion rate).2. Client Relationship Management (CRM)Retention & Follow-up: Maintain regular communication with existing clients to keep them active (Target: 90% Client Retention).Feedback Collection: Gather feedback after every trip and coordinate with the Operations Team to resolve any grievances.3. Revenue & Margin OptimizationProfitability: Negotiate deals to ensure a minimum profit margin of 57% per booking.Market Intelligence: Monitor lorry market rates to provide clients with accurate and competitive quotes.4. Financial & Data ManagementOutstanding Collection: Ensure timely payment collection from clients as per agreed terms.Credit Control: Monitor and manage client credit limits to prevent over-dues.System Reporting: Maintain a Daily MIS; update all enquiries and bookings in the company software immediately, ensuring clear digital copies of PODs and weight slips are uploaded.Required SkillsCommunication: Proficiency in English, Hindi, and the local language.Negotiation: Proven ability to negotiate effectively with both clients and vendors.Problem-Solving: Ability to handle operational issues and find quick solutions.Tech-Savvy: Basic knowledge of CRM software, Excel, and digital reporting.Attention to Detail: Precision in verifying documents such as PODs and Weight Slips.Standard Operating Procedure (S.O.P)Daily: Morning review with the Team Leader, outreach to existing clients for loads, and evening data entry for all confirmed/failed enquiries.Weekly: Saturday performance reviews, outstanding payment follow-ups, and at least 2 physical visits to major client offices.Monthly: Target achievement analysis, new party account audits, and incentive claiming.