*Interact directly with customers to extract customer needs through calls or email.
*Analyze customer needs, design, configure and test customer solutions. Resolve technical issues.
*Design and document technical solutions that are aligned with the clients business objectives.
*Translate the functional requirements into conceptual and detailed design documents.
*Ability to understand business and suggest innovative solutions.
*Demonstrating the sound rationale in making design decisions.
*Ability to work with a global client, different time zones, and remote location teams.