Clarity App

Noida Sector 3

DesignationAssociate Customer Support (WFH)Job ProfileFK VoiceJob TypeFull Time _ ContractualMandatory Criteria-Communication skill Excellent communication needed in English and HindiEducation Higher secondaryExperience min 1 year BPO also fresher can applyWork Timing 24*7 rotationalWeek off Rotational,5 days workingSalary from day 1Contractual till 30th octInterview Structure -HR round Yes (over video call and Aadhar is mandatory for WFH)Typing Test Min 25WPM/90% accuracyVersant 4 to aboveYesPre Map_ YesClient Round Yes (Hardcopy of Aadhar mandatory)System specification HR Raj Roy 7548981716 whatsapp and callWindows version- Win 10 or 11RAM- 10gb or aboveProcessor must be either core i5 or AMD AMD Ryzen 5 and aboveUSB Noice cancelation headsetDocuments Required -Aadhar Card (Complete Date of Birth) MandatoryPan Card - MandatoryE_Aadhar_ MandatoryEducation Marks sheets 10th, 12th, MandatoryExperience Letter, Offer Letter, Pay slips (last 3 months) Applicable for Experience Candidates Role & responsibilities

Answering customer inquiries via phone, email, chat, or in-personProviding clear, polite, and professional responsesExplaining product features, services, and policiesHandling complaints and resolving issues efficientlyTroubleshooting technical problems or order issuesEscalating complex cases to the appropriate department when neededAssisting with placing, tracking, or canceling ordersHelping customers manage their accounts or subscriptionsWhatsapp HR +91 9883241041Processing returns, refunds, and exchanges