Charisma Organization

New Palasia, Indore

As a Customer Care Executive, you will be responsible for providing exceptional customer service to resolve inquiries and issues efficiently. This includes responding to customer inquiries via phone, email, and chat, addressing complaints, and ensuring customer satisfaction.Key responsibilities include answering customer inquiries promptly and professionally, resolving customer complaints in a timely manner, escalating complex issues to the appropriate department, maintaining customer records and documentation, and actively seeking to improve customer service processes.The ideal candidate should have excellent communication skills, both written and verbal, a patient and empathetic attitude towards customers, the ability to multitask and problem-solve efficiently, and a strong attention to detail. Additionally, candidates should be proficient in using basic computer applications and have a good understanding of customer service principles. A high school diploma or equivalent is required, and prior customer service experience is preferred but not mandatory.

Role: Customer Support / Customer Care / Credit SupportExperience: Fresher & Experienced both can applyQualification: 12th Pass / GraduateAge Limit: Up to 35 yearsCommunication: Good communication Required Working Days: 56 days (Rotational Week Off) (as per the process)Working Hours: 8 to 9 hours (including 1-hour break) (as per the process)Shift: Rotational (Day / Night shifts as per process requirement) (as per the process)Salary: 10,000 37,000 (Based on experience, process & interview)Incentives:- upto 2500

Hiring! Sales Executive - Real Estate IndoreWere looking for a passionate and driven Sales Executive to join our Indore team! *Job Details:*- *Profile:* Sales Executive- *Location:* Indore (Work From Office)- *Salary:* Negotiable based on interview with incentives - *Interview Mode:* Walk-in*Requirements:*Freshers and 6 months to 1 year of experience in real estate sales or a similar role.- Proven negotiation and deal-closing skills.- 12th/Graduate- Excellent communication and interpersonal skills.- Immediate joiner preferred.*Benefits:*- Supportive team environment.- Professional development and training assistance.*Must-Haves:*- Excellent verbal communication in English/Hindi.- A go-getter attitude!To Apply share your resume at 7470714537RegardsHR Garima

customer care executive is a professional who handles customer queries and issues for a company. They are the first point of contact for customers and are often considered the face of the brand. Responsibilities Respond to customer queries, complaints, and issuesMeet customer needs within company guidelinesProvide information about products and servicesHelp customers solve problems

To drive sales by designing and implementing targeted marketing strategies.Sales and marketing executives are also responsible for maintaining customer relationships, tracking sales data, and creating performance reports.

We are hiring for BDE profile that includes both field work and telecalling