Chanellynk Associates Pvt Ltd

Ajay Nagar, Kolkata

We are looking for a motivated Branch Business Manager to oversee our operations in Bidhannagar, Kolkata. This role requires a dynamic individual with 2 to 5 years of experience and a graduate degree, who can effectively drive business growth and manage team performance.Key Responsibilities:1. **Team Leadership**: Manage and motivate the branch team to achieve sales targets and maintain high levels of customer satisfaction. This includes setting clear goals and conducting regular performance reviews.2. **Sales Management**: Develop and implement sales strategies to increase revenue. You will analyze market trends, identify opportunities, and ensure that the branch meets its financial objectives.3. **Customer Relationship Management**: Build and maintain strong relationships with customers to enhance loyalty and retention. You will handle customer complaints and work to resolve issues effectively.4. **Financial Oversight**: Monitor branch financial performance, including budgeting and expense control. This entails preparing financial reports and working closely with the finance team to ensure compliance with company policies.5. **Operational Efficiency**: Oversee daily operations to ensure smooth functioning. Manage inventory, coordinate with suppliers, and optimize processes for better efficiency.Required Skills and Expectations:Candidates must possess strong leadership and communication skills. A deep understanding of sales principles and customer service is necessary, along with the ability to analyze data. Candidates should be results-oriented, proactive, and able to work collaboratively in a team environment. Strong problem-solving skills and attention to detail are crucial for success in this role.