Cavalry Info Private Limited

Banjara Hills, Hyderabad

looking for an operational manager for Bajaj FinServ process 5+ years of experience salary range between 4 to 6 L. Should know hindi/marathi/panjabi. Preference given to those who knows all the three languages.The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.should have experience in team handling (telecallers bpo)ResponsibilitiesBuild effective relationships with associates, peers and supervisor to develop a high performing teamAnalyze reporting and business trends to make strategic decisions to drive resultsDirectly supervise the business, ensuring, and maintaining high quality standardsConsistently assess and provide ongoing performance feedback to all levels of team membersQualificationsMinimum high school education or equivalent5+ years' of BPO experience is a mustGood experience in Excel