Caribbean Holidays International Pvt. Ltd.

Kalkaji, Delhi

Make outbound calls to potential or existing customers to promote products or services.Answer incoming calls and respond to customer inquiries in a professional manner.Maintain and update customer records in the CRM system.Follow up on leads and ensure high conversion rates.Achieve daily/weekly call and sales targets while maintaining customer satisfaction.

A KYC (Know Your Customer) Executive is responsible for verifying the identity of clients, ensuring compliance with regulatory requirements, and maintaining accurate records. They assess customer documentation, conduct risk assessments, and prevent financial crimes.

Telecalling roles and responsibilities typically include making outbound calls to customers, providing information about products or services, addressing customer inquiries and concerns, and maintaining accurate records of interactions. They may also be responsible for promoting sales or gathering feedback from clients.